News about Wallets Maintenance

Dear Users!

As you can see some of our Wallets are on maintenance.

Please be informed that 17.09.2018 some of our hot wallets were compromised by hackers.

We understand the risks that are hot wallets affected in, so we hold a minimum amount of funds that are needed for auto-withdrawal there.

The most of the user's funds we are keeping on special storages (safe cold wallets).

Also, we understand that hot wallets are at risk, and for such reason, our service has a reserve fund which uses to compensate the losses of funds on the hot wallets in such cases.

At the moment we are investigating that incident and upgrading protection of some hot wallets.

You can be sure that your coins are safe and you can trade in normal mode. Mercatox is here for you to make your trades comfortable and safe!

The normal work of all coins will be restored soon.

Mercatox team