How do I make a withdrawal?

You can Withdraw any cryptocurrency coin held in your Mercatox account by using Withdrawal button. Withdrawals can be made to any relevant address such as a personal wallet or an alternative exchange service and must match the same coin you are withdrawing. .

How do I confirm my withdraw?

If you are trying to withdraw your funds there is 2 ways to confirm your withdraw: by e-mail (you will get an e-mail with confirmation link) or by Google Authenticator – in that case no e-mail will be sent to you.

What "Send" button use for?

Send button is used only for internal transfers between mercatox users.
Transfers are instant and has no fee.

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